Ramada Resort by Wyndham Wanaka, is seeking an experienced, energetic, motivated & customer focused individuals to join the Front Office & Food and Beverage team.

Guest Service Agent
As a Guest Service Agent, you will be responsible for the day to day operation of the front desk. This includes greeting and registering of owners and guests, providing information to local area attractions, completion of all department related paperwork and using all communication equipment including telephones, facsimiles and computers. 

To be successful in this role, you will be:
Previous experience within a similar hotel position
Genuine passion for customer service and the local area
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
High levels of computer literacy
Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
Have the ability to recognize and solve problems in the workplace
Ability to work a flexible schedule, including nights, weekends, public and school holidays.

Food and Beverage Attendant
 As a Food and Beverage Attendant, you will ensure our Owners and guests dining at our resort have a memorable dining experience. You will also actively contribute to the company vision of putting the world of vacation by providing superior and personalised customer service.
To be successful in this role, you will be:
Previous experience in a food and beverage environment
A current Responsible Service of Alcohol Certificate
A current Food Safety Certificate
Excellent communication and customer service skills
Immaculate presentation and grooming standards
Ability to work a flexible roster, including evenings and weekends
Benefits:
Discounted resort stays across Australia, New Zealand, Fiji, Thailand and Indonesia! Subsidized private health insurance Great training opportunities and a fantastic working environment on offer!

If you wish to join a Global Leader please email your CV & a cover letter to: accounts.wanaka@wyn.com